PLEASE NOTE: APPOINTMENTS ARE NECESSARY FOR ALL ANIMAL SURRENDERS!

-Owner Surrender Contract (please review before coming to the SPCA)
-Making the difficult decision to euthanize (link coming soon)

-Information on lost/found pets
-Can you help me keep my pet?

SPCA Serving Erie County Animal Admissions
FAQs & More

Surrendering an animal? 

The SPCA cannot accept animals without appointments. To make an appointment please call 716-875-7360, ext. 6025. Your call will be returned in the order it was received.

PLEASE BE CERTAIN THAT YOUR DECISION TO TURN YOUR PET IN TO THE SPCA IS YOUR FINAL DECISION! We are unable to answer inquiries after you leave a pet with us, so please do not contact us for this reason. If you have ANY DOUBTS about surrendering your pet(s) to us, PLEASE DO NOT DO SO! By leaving your pet(s) in our care, you are entrusting the SPCA representatives to make any and all decisions pertaining to the animal(s)! There is one exception to this policy; please read about our Return to Owner deposit here.

Please note the following numbers and select the option that best fits your needs:

 -To schedule the surrender of an animal you'd like to be placed for adoption, please call 716-875-7360, ext. 6025. Just leave a message with your name, a reliable contact number, and basic pet information. Your call will be returned in the order it was received.

-To schedule a euthanasia appointment or if your call is pertaining to a sick, injured, or stray animal, please call 716-875-7360. Ask to speak with an Admissions counselor who can assist you with scheduling your appointment.

Fees

Our costs per animal admitted often include, but are not limited to, sterilization, veterinary treatments, vaccinations, medications, food, and much more, however, we ask pet owners for only a fraction of these costs incurred. 

Surrender fee requests:

If your animal is not spayed/neutered, and is not current on vaccines:
SPCA’s minimum cost of care: $427.00 -$447.00
Surrender fee: $150.00

If your animal is spayed/neutered, and is not current on vaccines:
SPCA’s minimum cost of care: $257.00- $277.00
Surrender fee: $90.00

If your animal is spayed/neutered, and you can provide paper proof of current vaccines:
SPCA’s minimum cost of care:  $192.00 -$212.00
Surrender fee: $50.00

OPTIONAL "Return to Owner" DEPOSITS: THERE ARE MANY INSTANCES WHEN AN OWNER WILL HAVE THE OPTION TO LEAVE A DEPOSIT IN ADDITION TO THE SURRENDER FEE. This deposit will ensure the owner will receive a phone call in the event his or her pet is unable to be placed up for adoption, or remain up for adoption. Owners will be given 24 hours to physically reclaim their pets from the SPCA after the phone call is made. The Return To Owner deposit is a non-refundable $20.00. PLEASE NOTE: Your pet will not be returned to you without being spayed or neutered. There will be an additional cost in the event the SPCA needs to perform the spay/neuter surgery!

If you bring your pet into the shelter with the hopes of placing it up for adoption, please bring with you all of the pet's paperwork and veterinary records.

Please note: photo ID is required for all surrenders.  

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When You Arrive


Expect to spend approximately 30 minutes at the SPCA. Additional time may be needed in the event our medical or behavioral team have questions. Please remember to bring the following items to your appointment so we may better serve you:
-Photo identification
-Medical records
-Your pet on a leash or in a carrier
-Completed animal profile (profile for dog, profile for cat, profile for bird, profile for other small animals)

One profile must be completed for each animal, and can be downloaded using the links above.

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Placing an animal up for adoption

The SPCA Serving Erie County makes every effort to place healthy, friendly animals into new homes. We cannot, however, guarantee the rehoming of your pet. The placement of an individual animal for adoption is based on the evaluation of both his/her health and temperament. Though there is no time limit once an animal goes up for adoption, we may be forced to remove an animal from the adoption floor and humanely euthanize if the animal becomes ill beyond the point of being reasonably treated or aggressive.

Animals are not considered for adoption if:
-The animal has a history of biting humans
-The animal shows aggressive or unsocial behavior during our temperament test
-Physical examination determines the animal is physically unsuitable for adoption


 

What if I Change My Mind and Want My Pet Back?
If you leave your animal with us, you will sign a contract relinquishing ownership and all rights to that animal. There is no remorse period, and we will not contact you regarding final disposition.


The SPCA Cannot Accept Healthy Feral Cats

"What is a feral cat?" A feral cat is a wild, completely unsocialized cat that is one or more generations from a domestic cat. Feral cats are not able to be handled and keep their distance from humans at all times. Read what the Humane Society of the US says about Feral Cat Management.

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Tiny, Stray Kitten? Wait Before Removing It!

Each year, the SPCA Serving Erie County fields hundreds of phone calls from concerned citizens who have found very young kittens in their neighborhoods. Their concern usually arises because they may not see the mother around.

Too many young kittens are orphaned at the hands of well-meaning citizens who think the mom has abandoned the kitten. More often than not, mom is not present at the moment simply because she is out seeking food. 

We here at the SPCA strive each and every day to provide the best opportunities possible to allow these kittens to grow and thrive. Simply put, to give these kittens the best chance of survival, it is vital they remain with their mother during the early stages of their lives. Not only are valuable behavior lessons being taught, but a mother's milk provides vital nutrients that kitten formula cannot mimic.

We are confident that the kind and caring community members of Erie County will join us in our effort to provide the best possible start for these kittens by leaving them with mom.

If you have questions about a kitten you see, before scooping it up and bringing it in, please call the SPCA admissions desk at 716-875-7360.

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Can You Help Me Keep My Pet?

Do you think that you have no choice but to surrender your pet to a shelter? Maybe you do! The SPCA may be able to offer you a variety of resources and/or alternatives to surrender!

Are you experiencing behavior issues with your pet? Please visit our Behavior Library, coming soon, for a selection of downloadable and printable online resources that you may find helpful in correcting or reducing undesirable behaviors.

If you must surrender...have you considered contacting a rescue group? There are a number of groups that work with a network of knowledgeable foster parents who will keep animals in their homes (preferable to a shelter environment) until they can be placed with new families. Be certain to research the rescue group and always screen a breed rescue organization before relinquishing a pet. Do not be afraid to ask questions! Reputable rescues will be happy to discuss their policies and procedures with you!

Locations & Surrender Hours

Animals may be surrendered only to the SPCA's Tonawanda shelter:

205 Ensminger Road
Tonawanda, NY  14150
716-875-7360

**BEFORE BRINGING AN ANIMAL TO THE SPCA, PLEASE READ THE IMPORTANT INFORMATION ABOVE REGARDING SURRENDER APPOINTMENTS:
Surrender hours:

Monday, Tuesday, Wednesday and Friday: 8 a.m. until 4:00 p.m.
Thursday: 8 a.m. until 8 p.m.  
Saturday: 8 a.m. until 4 p.m.
Sunday:  Closed

Stray animal viewing hours:

Monday, Tuesday, Wednesday and Friday: Noon until 4 p.m. 
Thursday: Noon until 8 p.m.
Saturday: 11 a.m. until 4 p.m.
Sunday: Closed

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